Effective Date: [Insert Date]
At TehranSports, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.
1. Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
✅ The item must be unused and in its original packaging.
✅ The return request must be made within [X] days of purchase.
✅ Proof of purchase (order confirmation or receipt) is required.
Non-returnable items:
❌ Gift cards
❌ Clearance or final sale items
❌ Personalized or customized products
2. Return Process
1️⃣ Contact Us: Email our support team at [Your Email] with your order details and reason for the return.
2️⃣ Approval: Once your return request is approved, we will provide return instructions.
3️⃣ Shipping: You are responsible for return shipping costs unless the item is defective or incorrect.
4️⃣ Inspection & Refund: After receiving and inspecting the item, we will process your refund within [X] business days.
3. Refund Policy
- Refunds are issued to the original payment method.
- Processing time may vary depending on your bank or payment provider.
- If the refund is delayed, please check with your bank before contacting us.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at [Your Email].
5. Late or Missing Refunds
If you haven’t received a refund yet:
🔹 Check your bank account again.
🔹 Contact your credit card company (it may take some time to process).
🔹 Contact your bank for further assistance.
🔹 If the issue persists, reach out to us at [Your Email].
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
📧 Email: info@tehransports.com
📍 Address: Turkey – Istanbul
By making a purchase on https://tehransports.com, you agree to this Refund and Returns Policy.